Taking off-hours calls to the Central Office
The most important thing for every volunteer to do is to let the hotline coordinator know your shift and phone number. E-mail hotline@saltlakeaa.org with your day, time slot, and the number calls should be forwarded to. This only needs to be done when that information changes, such as for groups that have a different person take calls every month. Let us know as soon as possible so we have time to get the system ready for you. It is unlikely we’ll be able to update your shift the day of.
Check out these documents for help on what to do when taking calls.
Hotline Script for Central Office
Questions for the phones coordinator? Want to volunteer?
E-mail hotline@saltlakeaa.org, or fill out the form below: